Your AI Receptionist.
Always On. Always Prof
Lucidence handles every customer touch before and around your front desk — phone calls, WhatsApp, reservations, follow-ups — so your staff and your POS can focus on the actual service. 24/7, in their language.
German businesses lose €4,200+ per month in missed calls alone. How much are you losing?
Everything you need to automate your front desk
From voice AI to scheduling to analytics — Lucidence replaces your entire receptionist workflow with intelligent automation.
AI Voice Receptionist
Never miss a call again. Your AI answers 24/7 in natural German (and 15+ other languages), books appointments, answers FAQs, and forwards urgent calls to your team.
Multi-Channel Communication
Phone, WhatsApp, website chat, and SMS — all managed from one unified inbox. Your customers choose their preferred channel.
Smart Scheduling
Automatic appointment booking with real-time availability, split-shift support, and staff assignment. No double bookings, ever.
Industry Templates
Pre-configured workflows for restaurants, salons, clinics, gyms, and more. Custom dashboard, terminology, and features per industry.
Actionable Insights
Track call volume, booking rates, customer sentiment, and response times. Export reports as CSV or PDF for your records.
GDPR by Design
EU-hosted in Frankfurt, privacy-by-design architecture. Configurable retention, consent tracking, audit logs, and data export built in.
Up and running in 4 easy steps
From signup to your first AI-answered call in under 10 minutes. No technical skills required.
Sign Up & Configure
Create your account, enter your business details, and let our AI analyze your website to pre-fill everything automatically.
Customize Your AI
Set your AI receptionist's persona, voice, languages, and business knowledge. Upload your menu, price list, or FAQs.
Connect Your Phone
Get a new phone number or forward your existing one. Your AI starts answering calls, booking appointments, and taking messages.
Grow Your Business
Monitor calls, track bookings, and review analytics from your dashboard. Your AI gets smarter with every interaction.
How much could you save?
Most service businesses in Germany pay €3,300+/month for a receptionist who works 8 hours, speaks one language, and takes holidays. See the difference.
What you're paying today
62% of callers who reach voicemail never call back. Each missed call is a potential customer lost to your competitor.
With Lucidence
14-day free trial. See the ROI from day one.
One platform. Everything included.
No add-ons, no hidden fees. Every plan includes access to our full suite of 25+ features built specifically for service businesses.
AI Voice Receptionist
Natural-sounding AI answers calls 24/7, handles inquiries, and books appointments autonomously.
16+ Languages
Auto-detects caller language and switches seamlessly. German, English, French, Turkish, and more.
Custom AI Persona
Choose voice, personality (friendly, professional, formal), and customize the greeting and behavior.
WhatsApp Integration
Receive and reply to WhatsApp messages from a unified inbox. Full conversation history.
SMS Messaging
Send booking confirmations, reminders, and marketing messages via SMS. Delivery tracking included.
Intelligent Call Transfer
AI seamlessly transfers complex requests to your team. Configurable transfer rules and fallback numbers.
25+ features included in every plan — no hidden costs
Plugs into the tools you already use
Connect Lucidence to 700+ apps via n8n today, with Zapier coming soon. Sync bookings to your calendar, push call summaries to your CRM, alert your team in Slack — without writing code.
Plus 700+ more via n8n. Need a specific integration? Tell us at hello@lucidenceaisolutions.com.
Tailored for every service industry
Pre-configured templates and workflows for your specific business type. Launch faster with industry-specific defaults, terminology, and features.
Restaurants & Cafes
Handle reservations, answer menu questions, manage waitlists. AI-powered menu scanning from photos or PDFs — works alongside your existing POS system.
Salons & Barbershops
Book haircuts with specific stylists, manage schedules, send appointment reminders, and handle walk-in inquiries.
Clinics & Practices
Schedule patient visits, handle insurance questions, manage follow-up calls, and ensure GDPR-compliant patient data handling.
Gyms & Studios
Class bookings, membership inquiries, trial session scheduling, and automated reminders for upcoming sessions.
Spas & Wellness
Treatment bookings, package recommendations, availability checks, and personalized follow-up messages.
Physiotherapy
Patient intake, recurring appointment scheduling, treatment plan follow-ups, and insurance documentation support.
What businesses could experience
These are representative examples. Real customer reviews coming soon.
“Since switching to Lucidence, we haven't missed a single reservation call. Our bookings are up 35% and our staff can focus on what they do best — cooking.”
“The AI handles our appointment scheduling perfectly. It even switches between German and English when our international clients call. Setup took 10 minutes.”
“We needed a GDPR-compliant solution that works in German. Lucidence was the only platform that checked every box. The call quality is indistinguishable from a real person.”
Simple, transparent pricing
Start free for 14 days. No credit card required. Scale as your business grows.
A full-time receptionist costs €3,300+/month. Lucidence starts at €99.
Essential
For solo operators
Just €3.30/day
Save €180/year with annual
Pays for itself with 4 saved bookings/month
- 300 voice minutes/mo
- +€0.20/min above included
- 1 phone number
- Booking + calendar
- Customer CRM
- German + English AI
- SMS notifications (200/mo)
- WhatsApp basic (50/mo)
- Email support (24h response)
Professional
For serious businesses
Just €8.30/day
Save €444/year with annual
Pays for itself with 10 saved bookings/month
- 800 voice minutes/mo
- +€0.18/min above included
- 3 phone numbers
- Everything in Essential, PLUS:
- 5+ languages (multi-language AI)
- Custom AI voice cloning (1 voice)
- Live call monitor (real-time)
- WhatsApp (500/mo) + SMS marketing (1,000/mo)
- Multi-location support
- Priority email support (4h response)
- Guided onboarding (1h call)
Enterprise
For chains & groups
Just €13.30/day
Save €720/year with annual
Pays for itself with 16 saved bookings/month
- 1,200 voice minutes/mo
- +€0.15/min above included
- Up to 10 phone numbers
- Everything in Professional, PLUS:
- Unlimited custom AI voices
- WhatsApp + SMS (fair-use)
- API access
- PMS / POS integrations
- Dedicated account manager
- White-glove onboarding
- 24/7 priority support
- 99.5% uptime SLA + credits
- Quarterly business review
Frequently asked questions
Everything you need to know about Lucidence.
Every missed call is a customer your competitor gets.
Join German businesses already using Lucidence to handle calls, book appointments, and delight customers — around the clock.
Start your free trial today. Your AI receptionist is ready in 10 minutes.
14-day free trial. No credit card. Cancel anytime.
Your privacy matters
Lucidence uses only essential storage (authentication tokens and preferences) to keep you logged in and remember your settings. We do not use analytics trackers, advertising cookies, or third-party tracking pixels. For full details, see our Privacy Policy.